The goal of our office is to provide quality orthodontic service with excellent results in a fun and friendly atmosphere. These major policies reflect our commitment to you.
Commitment to Treatment
We believe all treatment should be completed in a timely manner. It is vital to keep all scheduled appointments. Missing appointments only lengthens the time you have to wear the appliances, and if too much time lapses between appointments, it may lead to negative effects for your teeth.
Commitment to Appointments
An appointment in our schedule is a bond of trust that we will be here to serve you and you will be present for treatment. We make considerable effort to stay on schedule, so it is essential for you to be on time for your appointments. Occasionally, circumstances can cause delays and we will make every effort to adjust the schedule and ask for your understanding.
We are aware there are situations in which both the patient and our office may have to change or miss an appointment. We accept this and hope you do. However, we believe a series of cancellations and/or failed appointments without cause reflect a lack of commitment to the treatment plan and a lack of consideration for us. We cannot make appointment times available if they will not be honored.